Copyrights
All design, graphics, texts, and products presented on this site are the exclusive property of Love & Paper Events SRL and are protected by the copyright unless otherwise indicated. All images, the graphics used in the layout process are exclusive property with the copyright of Love & Paper Events SRL. These designs, images and graphics cannot be used for personal use, reproduction, creation of derivative works, or for any other purpose. We retain the right to post wedding invitations or stationery on our website and on social media.
Colors
We strive to represent the colors displayed on our website/digital layouts as accurately as possible, but we cannot guarantee that the printed color will seem exactly like on the screen. Screens are calibrated differently.
Variations
Our handmade paper is handcrafted, individually, so there may be variations in color, thickness, and shape, from one piece to the other. Letterpress and foil press printing methods create slight variations from one piece printed to another. Any irregularities are not defective, but the result of the artisanal process of working with an ancient printing press machine. We strive to represent the colors displayed on our website as accurately as possible, but we cannot guarantee that the printed color will look exactly like the one on the screen.
Return, exchange or cancellation
Due to the customizable and handcrafted nature of our services and products, they are not refundable and are not eligible for exchange, return or cancellation. After receiving the order please carefully check the products and let us know if there is a mistake within 7 days of receiving it.
If there is a printing mistake from our fault (the text printed on the invitation differs from the latest digital proof that the customer has given their approval for), the invitations will be reprinted at our expense.
If the error occurred due to incorrect or incomplete data provided by the client, or if the error existed on the digital proof the customer approved of, the reprinting and delivery cost will be supported by the client.
Payment
Our payment is structured in 2 parts:
- 50% non-refundable at the time of booking
- 50% at the end of the production phase
The payment of the invitations is done through credit card or bank transfer, according to the invoice.